Shipping Policy

Order Processing

• All orders are processed within 1-2 business days (Monday to Saturday).
• Orders placed on Sundays or public holidays will be processed the next business day.
• You will receive an email confirmation with tracking details once your order has been shipped.

Shipping Times & Delivery

✈️ International Shipping:

• Estimated delivery time: 8-15 business days (depending on location).

🇺🇸 United States Shipping:

• Estimated delivery time: Up to 15 business days.

💡 Please note: Delivery times may vary due to customs processing, local postal delays, or unforeseen circumstances.

Shipping Rates

• We charge 5$ shipping price on all orders.
• Express shipping options (if available) will be shown at checkout.

Order Tracking

• Once your order is shipped, you will receive a tracking number via email.
• You can track your order using the link provided in the email.

Customs & Import Fees

• International orders may be subject to customs duties and taxes depending on your country’s regulations.
• Customers are responsible for any customs fees incurred.

Lost or Delayed Packages

• If your order has not arrived within the estimated delivery timeframe, please contact our support team at onthemovesupp@outlook.com
• We are not responsible for delays due to customs, incorrect addresses, or unforeseen circumstances.